Career Coach

Career Coach

Portland, Oregon

About Portland OIC

At Portland Opportunities Industrialization Center, Inc., we are committed to the future success of underserved youth through the age of 25, providing the highest quality services in education, mentoring, family outreach, employment training and placement.

Rosemary Anderson High School (RAHS) is an accredited high school with four campuses in North Portland, East Portland/Gresham, New Columbia and SE Portland.

We believe all people have value, all people can grow, and all people can build and contribute to thriving communities.

Position Summary

Position: Career Coach

Location: POIC+RAHS has several sites throughout Multnomah County, including North Portland, East Portland/Gresham, SE Portland & New Columbia

Benefits: Full benefits package

Hours: Monday through Friday, 8:30am-5:00pm, plus occasional evenings and weekends as required

Reports to: Director of Employment & Training

Salary: Competitive~ Based on Experience

POIC+RAHS seeks a dynamic, motivated, and detail-oriented Career Coach to support young adults, ages 18-24, in developing and reaching their education and employment goals. The POIC+RAHS Work Opportunities Training department aims to support underserved youth on a path to self-sufficiency and economic success by providing opportunities for skill building, training, and work experience. Career Coaches work in partnership with POIC+RAHS community-based programs to address barriers youth and young adults face to employment and educational attainment. Our employment contracts are complex and tied to long term outcomes for young adults. As such, it is critical that POIC+RAHS Career Coaches possess the ability to both connect with participants on a personal level, as well as maintain meticulous records and data.

Essential Functions & Responsibilities

Participant Engagement & Coaching

  • Outreach, recruit, enroll, and maintain caseload of up to 40 participants, ages 18-24
  • Engage participants in an in-depth goal setting and monitoring process; meet regularly with participants to implement individualized plans to achieve short and long term goals
  • Build professional relationships with participants and support them in addressing barriers to employment and educational achievement; serve as professional mentor, coach, and advocate
  • Empower participants to inform program design and model to ensure youth voice in services
  • Collaborate with WorkSource Portland Metro to engage participants in services and provide participants with access to workforce development resources

Case Management & Data Management

  • Document all participant interactions, progress, participation, and data in workforce development-specific database system on a daily basis
  • Maintain detailed, organized, and updated files (paper and digital), in compliance with local and federal government contractors
  • Prepare for quarterly program and file audits
  • Track and report on participant outcomes

Training, Facilitation, & Curriculum Development

  • Plan and facilitate lessons on work readiness, employment and life skills, and career exploration and pathways
  • Develop culturally responsive, innovative, and engaging curriculum designed to build employability and life skills of participants
  • Research promising practices of youth engagement, workforce training, and approaches to alleviating poverty in low income communities to ensure program model is dynamic and responsive to participant needs

Collaboration & Community Engagement

  • Collaborate with Work Opportunities Training (WOT) team and other POIC+RAHS departments to deliver services across program sites
  • Offer transition support for RAHS seniors working towards graduation; support RAHS staff in efforts to prepare students for success in post-secondary endeavors
  • Develop and build relationships with local businesses and employers, education and training providers, and other community-based agencies to enhance services and opportunities for participants
  • As member of WOT team, develop monthly and annual goals and strategies, monitor progress, and report on outcomes

Additional Duties

  • Other duties as assigned

Qualifications & Skills

  • A passion for POIC+RAHS mission and serving culturally-diverse youth, young adults and their families
  • Ability to develop unique intervention strategies to engage and inspire youth and their families
  • Ability to reach out to appropriate stakeholders to gain support and build partnerships
  • Ability to maintain a high level of accountability, confidentiality, documentation, and community engagement/collaboration
  • Ability to organize time efficiently and effectively in order to meet deadlines and achieve outcomes while managing diverse and persistent demands
  • Proficiency in Microsoft Office, professional email communication, internet research and database software
  • Ability to model appropriate professional behavior and maintain professional boundaries
  • Ability to reach out for support when working in stressful conditions
  • Ability to work collaboratively in a multi-cultural environment with people from diverse backgrounds
  • Exceptional verbal communication skills
  • Fluency and ability to communicate effectively in Spanish is a plus

Additional Requirements

  • Successful completion of initial and on-going employment screens, including, but not limited to criminal background, sex offender, drug, abuse and neglect and vehicle record as required
  • Valid driver's license, reliable transportation and automobile insurance meeting minimum requirements as defined by the organization
  • All POIC+RAHS staff is required to participate in ongoing professional development related to our organizational expectations centered on personal growth, leadership, and accountability

Education & Experience Requirements

  • Bachelor’s degree or equivalent experience
  • Experience working with youth/ young adults in a school or community-based setting
  • Experience in workforce development, youth employment, and youth development programming preferred
  • Familiarity with trauma-informed practice and strength-based approaches to working with participants preferred

How to Apply

  • To be considered  for this opportunity, submit a cover letter addressing your qualifications for the position and why you are interested in joining the POIC team, three professional references,  and a resume to: jobs@portlandoic.org
  • Reference "CAREER COACH" in the subject line of your email and in your cover letter.
  • No phone calls, please.

POIC is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.